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New pi top dead on arrival

Hi all, finally received my pi top here in the US after 3 weeks of waiting I immediately built it and booted and tested and powered down. When I added the pi top speaker, it would no longer boot or display the green power light around the power button. Same condition after removing the speaker. Battery appears to be charging (it's warm) and I checked all my connections. Any insight or advice? Please HELP.
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