I am having problems downloading the update. I tried this morning for 2 hours and it still isn't done. Also, I am unable to login since all I get when I use Shift+2 is Double Quotes ", so I can't type the @ symbol.
Is this something I can fix? I am connected to the Internet, so I don't know why I can't complete the download. All other keys seem to function correctly.
OK, I got logged in, but the update still hasn't downloaded. My internet connection isn't that slow.
Hi John, I got a response to my ticket very quickly. My "1" key was not registering. I was told to carefully pry off the keycap and blow into the key mechanism as some dust or manufacturing debris may have got in accidentally. well this seems to have done the trick. My keys seem to be responding quite well now. he keyboard is typical "Chicklet" which makes touch typing a bit of a task. Happily I'm pretty much "hunt and peck" so my slow style suits the keyboard. Cheers, Ian
The update can be found under the "Solutions" heading at top of screen. look for "Patch1" and follow the instructions. it seems the automated update didn't function this time. Regards, Ian
Actually fix didn't work on the "Enter" key. It only responds when key-cap is removed and direct pressure is placed on the underlying mechanism. Also my keyboard is quite bowed upwards around the top right-hand edge of the module.
I've placed a ticket and meanwhile revereted back to my Logitech k400r wi-fi keyboard/mousepad combo. It works very well. It even mimics UK keyboard on the Pi-Top if left as is. If you change to US keyboard then the keys are as displayed on K400r.
Further experiments with external keyboards.
I happen to have a Hewlett-Packard KBRF7171 WiFi keyboard and mouse combo from my Pavilion 500 PC. This is another chick-let style keyboard, but this time a full board. As you can see it's working fine, so this is another option for those that need a solution while a new keyboard module wings its way to you. The reason that this keyboard is lying around is that it a terrible - probably the worst layout I've ever used - so be warned.
I''m sure you'll find most Microsoft and Logitech combos will work fine. If you just need a WiFi mouse then I'd guess the Microsoft and Logitech models will also work fine.
My replacement keyboard arrived today. I've installed it and it seems fine so far. Not really a touch-type keyboard, but quite adequate for day to day web browsing, emails, etc. I quite like the right-hand mouse pad, but left-handed users may disagree. Very prompt delivery from Pi-Top before Christmas. I wasn't expecting to receive it until the New Year. Thanks guys
I learned to touch type on a ZX Spectrum! Think yourself lucky!