I bought my Pi-top from Adafruit in the US. I reported my problems to them and they directed me to you. How do I get replacements please?
My LCD casing has up to 1mm gaps and a 5.5 mm ward away from the case.
The bottom covers came sagging because the magnets fell out.
That would require a PI3 - I have a Pi2. The pi-top was designed for the Pi2 was it not?
Did you see the gaps in the lcd case between the front and back casing? It is impossible for this to be a cable problem in the bottom case. There are no cables installed, they were not included. The pictures are with no HDMI or power cable. See the attached photo with motes.
Can you close the lid on your pi-top and take side photos for comparison to my system?
Here are the photos
Thank you for the pictures. It looks similar to mine just not as much deviation.