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no power no charging

The Pi Top works just with charging cable. There is absolutely no power without it. What can it be?

An imbalance between the 4 battery cells led to a Fatal Error with as result that the Smart Battery Module switched off the Charge and Discharge FETs.
Create a Support Ticket, describe what issue you have and ask for a Base swap under guarantee.


Hi Jakob,
Is your issue meanwhile solved?
I attached a tool and a screen dump for you to try.
Thank you!


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