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no power no charging

The Pi Top works just with charging cable. There is absolutely no power without it. What can it be?

Hi,
An imbalance between the 4 battery cells led to a Fatal Error with as result that the Smart Battery Module switched off the Charge and Discharge FETs.
Create a Support Ticket, describe what issue you have and ask for a Base swap under guarantee.
Regards,
Ivo

 

Hi Jakob,
Is your issue meanwhile solved?
I attached a tool and a screen dump for you to try.
Thank you!
Ivo

 

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I just got the Pi-top v2 and it works great while connected to the power but does not work at all when not directly connected to power... so much for the 8 hour battery life.

1 person likes this
I’m experiencing the exact same issue.
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