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Pi-Top V2 screen randomly turns off

I used my new Pi-Tops with a class for the first time today, however there was an issue where one Pi-Top's screen would randomly turn off, every now and then. When I hold the power button and wait for all LEDs to turn off, and press power again, the screen will turn on again.


Any ideas what could be the issue??


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Again, today in another lesson, the same Pi-Top screen keeps turning on and off. I think might be the cable connecting the screen to the base. ANy ideas of what I can do?


Hi Stuart,


Thank you for getting in contact with us.


Could you please get in direct contact with us by emailing support@pi-top.com.


After you email us we will do everything we can to provide you with a response with 24 hours Stuart.


Thank you.

The heat-sink of Raspberry Pi Board of my pi-topCEED found overheating and finally screen blanked. I replaced the RaspberryPi Board with an older version available. Now the PC mode works perfectly, but pitopCODER application does not run. 

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