I've suddenly had an issue where my Pi-Top will boot up an then Ill get the Pi-Top loading screen, but the screen will loose its brightness and go nearly completely black (to the point where I cant see my cursor to make changes).
Has anybody seen this issue before?
No, its definitely not the screen saver. I can still see the text on the screen, but its so dark I can't tell where the mouse cursor is, so it becomes un-usable and it does this almost immediately after the Pi-Top begins to load just after start up.
Im not 100% sure, but banging on it a bit seemed to fix it. Maybe my mouse pad came loose.
i do facing this problem too. But, after i update the patch fix send by pi top, the problem is fix. The root cause is due to the setting time out is too fast, therefore there is a patch fix.
I have the same problem. Can somebody post the fix?
I'm coming back to play with the Pi-Top after much frustration. I upgraded to a Pi3 and downloaded the latest PiTopOS. Screen still goes blank after boot up. Moving mouse or pressing a key doesn't help. I do get a message saying the Xscreenscaver is out of date.
Can some point me to the patch fix referenced above?
Thanks Dave for replying. Lack of any resolution or interdiction from anyone from Pi-Top is not promising!.
I'm thinking that the Pi-Top team screwed up the last but one update - that I obtained by apt-get dist-upgrade. During the download the screen brightness suddenly changed - to about maximum I believe, before getting anywhere near kernel updates. That was the update that installed PIXEL and the new Dashboard. The Pi-Top team updated pt-hub-controller and lightdm.conf that were changes in the configurable pi-top hub, and it seems they tripped something about backlighting therein, dependencies screwed-up most likely. Because the RaspPi works perfectly well out of the Pi-Top. They seem to be aware of this and have issued a complete new Raspbian with Pi-Top extensions - but I've now downloaded that and tried that too and it doesn't reset the hub (or otherwise switch the backlight on again).
Looks as though we need to get in touch with Pi-Top directly - this forum support is going nowhere.