I have tried to get my display on my newly created Pi-Top to display something and have run out of ideas. I know the keyboard unit is working, the pi boots correctly (when I connect my HDMI monitor to it is works fine). The bright-dark button on the keyboard does brighten/darken the display but no display (apart from the powered-up glow) results.
My school bought two (a green one and a grey one, with the possible view of buying class sets of these machines) and the first PiTop (green) assembled fine, but was missing the RasberryPi, SD card and power flex in it's packaging. We used one of our other R-Pis and it works fully.
The grey one arrived complete, we used the same construction method but the screen is devoid of words.
I am concerned about build quality, dispatch checking and level of support so far - hopefully we will get at least a response about the missing items - not sure how to move forward on display issue however - created a ticket, fingers crossed
I have had contact with Pi-Top support who have offered to rectify issues, all very promising