When my Pi-top is charged I'd unplug it from the wall but immediately the pi top would turn off. For a while all i'd have to do is try to remember to shut down when its charged then unplug it. However, perhaps i forgot to do that one to many times now I get no indication of battery charge, nor does the pi top power up without being plugged into the wall. Its become highly inconvenient and Im not sure whats damaged or how to fix it, what can be done?Thank you very much
To everybody, I will test the PiTop teams willingness to replace this now terminally discharged battery system as unusable for the purpose for which it was purchased as a software and LoRaWAN dev system as advertised by the vendor xS components UK to see if they will honou r the UK 6 year warranty period for electrical goods ' built with a substantial service life in mind.
So now to raise a ticket politely speaking. they may require me to go to the original vendor, fair play, but do they see the unit with an accurate report of the mode of failure¿
yeah the battery problem with v1 of the pi-top is getting worse. I left my pi-top unused in a backpack for a couple weeks. when I went back to it, the battery was drained. I plugged it in , it wouldn't charge. I ran the firmware patch a number of times maybe as many as twenty times, before the battery would start charging. No answers from the team on this is definitely not a good thing. I want to wait until someone tests the battery of version 2 of the pi-top before i commit ta purchase of that one. for me though versioon 1 is done.
hmm. yeah my battery seems right now to be trashed. it is woring, but not charging past 95%. so it is starting to fail. I'll keep an eye on the forums for pi=top V2 issues, but at the moment I cannot see doing anything more with my pi-top Version 1. As the battery isn't really my only issue, I have another issue that I haven't detailed anywhere in the forums and it isn't battery related so I don't want to discuss it here.
running the patch sucessfully before yesterday, the battery would charge to 100% . Running the patch yesterday and rerunning it a few times until it finally took, would only let the battery charge to 95%. that with my other issue that isn't battery related has pushed me to decide to disassemble the pi-top version 1. i will wait for reports of no battery isses before purchasing pi-top version 2.
Ico, you were right when you said crappy firmware.
I went to try and start the pi-top from battery a few minutes ago. it woouldn't start up. s o I plugged it into mains and started it. I ran the patch once. I unplugged it battery was at 95% capacity. I let it drop to 93% then I plugged it back in and the dashboard is now showing the proper time to charge and it is charging. no real way to tell if i will have to run the patch again tomorrow. this battery or hub or firmware is very flaky and i am not sure that I want to trust it at all. I really hope that thiis issue has been solved with the newest hardware. I iwll document my unmentioned issue in another post real quick..
Hi Ivo, what blacked out Pi-day offer do you have please?
pi-top users who happen to have an out-of-warrantee pi-top that only boot and run from mains power and not from battery power can send me their Smart Battery Module AND Hub, for diagnosis and repair.
No batteries please.
No mix of Smart Battery Module and Hub, both from the same machine.
Shipping not included.
I'm not affiliated with pi-top.
Regards,Ivo J. L. A. Van Ursel
I would like to take you up on your repair offer please.
How can I contact you direct?