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Touchpad not working

I'm running the latest version of Raspbian OS on a pi-top v2 with pt-device-manager installed.


The touchpad worked very briefly, immediately upon installing pt-device-manager, but promptly stopped and hasn't worked since.


Battery (and battery monitor) works fine. Keyboard works fine. USB mice work. 


I've tried unplugging and re-seating everything.


2 personas tienen este problema

I've tried downloading the latest version of pi-topOS: Polaris, still no working touchpad. Starting to think it's a hardware fault?

Fixed by re-seating the cable underneath the keyboard.

Hello, I have for a pi-top, ans ou touch pas doesn't work. What Can i do for repair it? Thanks . As you see i'm trench

Just received the v2, installed the RPi 3 and booted up. No RED statements in the pre-amble, NO keyboard, NO touchpad. Power button of course IS working.


Any help gratefully accepted


Thank you


1 Persona Te gusta esto
  1. Exactly the same problem here on a new V2 pi-top, whats going on?
  " Just received the v2, installed the RPi 3 and booted up. No RED statements in the pre-amble, NO keyboard, NO touchpad. Power button of course IS working."

tried pi3b+  and pi3b which incidently work flawlessly in my pi-top1 tried usb keyboard and mouse in the pi sockets used by the v2 work flawlessly




 

Alexandra Crawford did you ever fix this ?


Sounds similar to the problem we had with ours - neither trackpad nor keyboard worked (apart from power key)! Had to return it and eventually got a replacement.

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