I seem to have a similar issue to someone else, but I could not post on that thread, where the Pi Top does not make it to the standard Linux boot up screen (drivers etc). I get a blank screen.
I have included a picture of my Pi Top, just in case one of my connectors don't look right to an expert.
Hi all. in my case, the cable to the keyboard came unplugged at the keyboard end.
I reconnected it and hot-glued it in place. the connector does not lock
and is easily pulled out when inserting headphones.
Did you guys manage to fix this?
Pi-Top support team told me to issue replacement part request for Hub.
And this is 3 months already since then and I still haven't received my replacement Hub.
The replacement part hadn't come on the date they told me it should come..
And when I asked them, they just replied that there are delay in production and that I have to wait for another month... This delay happens to me 3 times already since September...
So I want to ask whether anyone of you guys really received replacement part??
Chulayuth A. (Nok)
I also asked if I could flash the firmware myself to try to fix the issue myself, but the answer was:
"Unfortunately all HUB firmware updating and management is carries out at our factory in China.
This code is currently not prepared for public released."